Machines were taken out of service, but many in service had people sitting side by side. The casino was very crowded, very little social distancing was observed. Check in took some time, but the staff were very good and my room was ready before 4 p.m. The only other detractor is that my room was next to the service area, which meant I heard doors slamming.Īs for COVID protocols, there was the standard temperature check upon entering the hotel and lots of disinfecting of the check-in counter in the lobby, and hand sanitizer being distributed. Another nice touch is that basic internet is now free and the hi-speed is cheaper than the old internet service! The only suggestion for the room is that the shower floor should be texturized, because once soap hits it, the floor becomes very slippery. These rooms will be a stellar once the microwave and coffee maker are returned post-pandemic. The renovations are very nice, larger than Creek Tower, and the color scheme is very calming. My room, 1100, was in the newly renovated Mountain Tower.
I recently visited Harrah's Cherokee for the first time in several months since the pandemic began.
